Asian Tigers Group provides international relocation solutions for more than 16,000 families each year, with offices in 14 different territories. In this regular column, they provide a range of different moving advice for anyone coming to Hong Kong or heading off on a new assignment. Here, they discuss the all-important pre-move survey.
Which relocation company?
One big thing people tend to stress about before moving overseas is which international moving company to use. Working with a professional moving company allows for a stress-free and hassle-free international move – and getting a pre-move survey is essential for choosing the company you’d like to work with. At Asian Tigers, the pre-move survey allows our move consultant to meet with you to discuss your requirements. They’ll record the various items to be packed and mark any special needs. Every move is different, so our surveyor will also discuss individual needs – for example, what to ship by sea or by air, what to dispose of, and what to donate to charity; or your particular company’s policies and allowances, your travel plans and timing constraints, whether you have any special service requirements, be it pets, cars, boats, a piano or something else.
What is an onsite survey?
An onsite survey allows our moving specialist to provide an accurate estimate of the volume of the move and to foresee the services you may require. Since we understand it may be difficult to arrange a time for an onsite survey due to busy schedules, you can also provide us with an inventory of items and any other relevant information about your move. We’ll then provide an indicative quote based on the information.
What is a video survey?
Our surveyor will use video conferencing app Zoom to conduct a real-time, face-to-face survey online with the customer. This method is similar to the traditional survey, except the representative sees the customer, home and inventory remotely through a screen instead of physically in person.
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